Support Center
We’re here to help you get the most out of Chert. Whether you’re just getting started or need help with advanced features, our support team is ready to assist you.
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Get in touch with our support team for technical questions, account issues, or general inquiries.
chert.main@gmail.comFrequently Asked Questions
How do I get started with Chert?
Getting started is simple! Sign up for a free trial, connect your existing database, and start recording data with voice commands immediately. Our onboarding process takes less than 5 minutes.
What databases does Chert support?
Chert works with 500+ database types including PostgreSQL, MySQL, MongoDB, Airtable, Notion, Excel, Google Sheets, Salesforce, and many legacy systems. If you have a specific database, contact us to confirm compatibility.
Is my data secure with Chert?
Absolutely. We use enterprise-grade security with end-to-end encryption, SOC 2 compliance, and GDPR compliance. Your data never leaves your control, and we provide complete audit trails for all operations.
Can I use Chert offline?
Yes! Chert works offline and syncs your data when you reconnect. This makes it perfect for field research in remote locations where internet connectivity might be limited.
How accurate is the voice recognition?
Our AI-powered voice recognition achieves 99.7% accuracy, even in noisy field environments. The system learns from your vocabulary and improves over time.
What if I need to migrate my existing data?
No migration required! Chert works as an add-on to your existing database without any schema changes. Your current data stays exactly where it is.
Additional Resources
Need Personalized Help?
Our team of experts is available for one-on-one consultations to help you optimize your workflow and get the most out of Chert.
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